Google Provides Details on Data Sharing Scrutiny
Alphabet Inc’s
Google provided details over its policies for third-party Gmail add-ons but
failed to completely address questions from US senators about the developers
suspected of breaking the company’s email-scanning rules.
The way that
user data flows between big technology platforms like Google and Facebook Inc
and their partners has already faced scrutiny
around the world this year since Facebook revealed that it had done
little to monitor such relationships.
Google stated
in a letter to US senators that was released in public on Thursday that it
depends on automated scans and reports from security researchers to monitor
add-ons after launch, but did not respond to the lawmakers’ request to say how
many have been caught violating the company’s policies.
Senators may
try to search for further clarity on Gmail’s operations at a Commerce Committee
hearing regarding the privacy practices to be held on September 26 for various officials
from Google, Apple Inc, AT&T, and Twitter Inc.
Google did not
provide any comments on the matter.
Gmail users
must give their consent to activate extensions, which can aid them send emails
on a time delay, get price-match rebates from retailers, and get rid of
unwanted mailing lists.
Under Google’s
policies, software firms that build these add-ons must inform users about the process
with which they collect and share Gmail data.
The lawmakers’
inquiry came after a report in July that some add-on makers did not make clear
to users that their employees could reviews Gmail messages and that their data
could be shared with other additional parties.
According to
software experts in March, auditing of apps that interact with Gmail, Facebook,
and other services is quite lax.
In order to be
sure, sharing to a fourth party is necessary for the proper functioning of some
add-ons.
Google has
told senators that it has already suspended apps because of “a lack in
transparency to users,” without disclosing which violators are involved and
when the enforcement actions have taken place.
Gmail, which
is used by 1.4 billion people, is not the only Google service that is drawing
lawmakers’ scrutiny about oversight.
House lawmakers
inquired into Google in a separate letter last July whether smartphones with
its voice assistant tool can or do collect so-called “non-triggered” audio in
order to recognize phrases like “Okay Google” that activate voice commands.
The lawmakers
cited media reports and stated that there had been some suggestions that
third-party applications have access to and use this non-triggered data without
disclosure to users.
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Google Provides Details on Data Sharing Scrutiny
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on
September 21, 2018
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